King George Hospital

King George Hospital 2023-09-07 Person 5 5 0

Good care taken by the staff

Service was very professional would be hard to improve on

King George Hospital 2023-09-07 Person 5 5 0

Excellent service all round

Not much

King George Hospital 2023-09-07 Person 5 5 0

Very friendly helpful staff who took time to listen to me understand what care I needed for my child to

Nothing the whole experience was a really good one

King George Hospital 2023-09-07 Person 3 5 0

I was put in a no isolation room despite having covid. I was not given pain relief despite asking nursing and dr staff multiple times until six hrs later . Ironically I was told it was a quiet night. I was forgotten in terms of any breakfast so I had to leave my room with a mask on to ask for tea and food so I could take my morning medicines. It took two hrs for my urine sample to be collected from me room with multiple people coming in to check if it was simply there

Give pain relief in timely manner Add signage if pt has covid Organise food or drink when patient isolating Communicate better amongst team

King George Hospital 2023-09-07 Person 4 5 0

Overall it was not a bad experience despite being in a&e for ten hours. The Dr's and nurses I saw were on the whole caring and friendly. There was just one nurse I felt was a bit abrupt. Also the toilet seat was broken/missing so it was extremely uncomfortable and since my treatment required using the toilet frequently, I found it very hard and painful. Also someone had leaked near my cubicle and no one bothered to clean it. I had to lay down tissue paper so people could avoid the area.

Shorter waiting times. Being given a cubicle a lot quicker.

King George Hospital 2023-09-06 Person 1 5 0

When to urgent care as on letter straight from Harold Wood Clinic on Monday approx 10pm I was told they had no one to do my bloods and to come back 7am the next day I turned at 6.45 am to unguent care they sent me to a&e who looked into it and could Not believe I was sent Home the night before, the nurse from a&e contacted the blood department re the bloods needed and was told I was to go to urgent care. The nurse walked back with me and my husband to urgent care because urgent care should not have sent to a&e the nurse that sent me away argued with the a&e nurse shouting at her (the shouting was only one way) that she was not taking me after 20 mins my husband said we are here you know and the urgent care nurse said ‘this is nothing to do with you’ I then ask the a&e nurse if I could go back with her because the urgent care nurse clearly did not want me and I was told by the urgent care nurse, this is not your problem my husband said it clearly is after another 10 minutes of the urgent Care shouting at A&e nurse she then decide to keep and treat me then moaning to another member of her team about my bloods. He then took me To another room without me being booked in because the booking in receptionist had FORGOT she was working I was eventually booking in at about 8.30/8.45 ( 2 hours later. No one should ever go through what me and my husband it but doing to a person who is poorly is just UNACCEPTABLE

New urgent care staff no shouting policy to another member of staff and get staff on time on there workongschedule

King George Hospital 2023-09-06 Person 4 5 0

Bit more information at the beginning.

King George Hospital 2023-09-06 Person 4 5 0

Because the experience was first rate.

More visits from doctors.

King George Hospital 2023-09-06 Person 4 5 0

King George Hospital 2023-09-06 Person 5 5 0

Staff were friendly.

No. :)